We are from one of the countries in South East Asia called Malaysia.

We were established since August 2015.

We currently do not have a physical store and you can now only order on sweetycon.com or other online stores we are supplying.

12 Months disposable contact lenses can be used as many times as you want within12 months after opening. Please bear in mind that contact lenses is wear & tear item and the more frequent you wear, you shall dispose it sooner. Says you wear them daily, then you shall dispose them within 3 - 6 months.

Daily disposable contact lenses can be used 1 time and should be discarded after 24 hours.

The life span of unopened contact lens is stated on the information section on the bottle/blister. Example: EXPIRED DATE 1 DEC 2025, LIFE SPAN 12 MONTHS. If a contact lens is being opened on 7 April 2020. it shall last until 7 October 2020 (depends on your wearing frequency). If it is unopened, it is able to last until 1 Dec 2025.

Base curve (B.C) is the curvature of the back surface of the contact lens where it determines the type of fit the contact lens must have to match the natural curvature of your eye. 

Diameter (DIA) is how big of the contact lens. The bigger it is the harder you insert the contact lens to your eye.

Effect diameter (Eff DIA) is how big the graphical part of the lens, so the bigger it is gives you a more dolly look!

Some of our contact lenses are available from power -0.00 to -8.00 while some are available in plano (0.00) only. 

Yes you can, please add 2 different prescription in your cart (we changed to price per pair on Oct 12 2023).

We do not have contact lenses for astigmatism, but stay tune for more updates!

Depending on the type of lenses, we currently have:

i) 12 months disposable contacts use Polymacon which contains 38% water.

ii) Daily disposable contacts use Terpolymer which contains 55% water.

For beginners who have difficulties cleaning your contact lenses every night, daily softlens is the best choice as you throw away the lenses that has impurities and protein built up at the end of day. 

If you don't mind going through a detailed caring process, contact lens other than daily disposable is fine, they are thicker and last longer than daily disposable. This is to prevent drying during storage and to last longer.

The inner diameter of every contact lens is different, inner diameter is the transparent part at the center of the lens. If you are not used to wearing contact lens with small diameter (usually seen in cosplay contact lenses) , you will feel that the vision is being blocked by the decorative pattern of the contact lens.

All our brands colored or clear contacts are certified by International body such as ISO (under 13485) and CE and they are approved by Korea FDA (also known as KFDA) & China FDA (also known as CFDA) . They are manufactured under strict process before allowed to place in the market.

And some brands such as Acuvue, Bausch & Lomb, Coopervision are FDA-approved. Sweety Pro Black is also FDA-approved and we will be having more soon.

When it comes to choosing colored contacts, there are several factors to consider including diameter, water content, and oxygen permeability. Here are some general guidelines that may help you as a beginner:

Diameter: The diameter of the contact lens refers to its size. As a beginner, it's best to choose a diameter that's close to the size of your natural eye. Most contact lenses have a diameter between 13.8 mm and 14.5 mm.

Water content: The water content of the contact lens can affect how comfortable they feel in your eyes. Generally, contact lenses with a higher water content tend to be more comfortable, but they may not be as durable. As a beginner, you may want to choose contacts with water content between 40% and 60%.

Oxygen permeability: Oxygen permeability refers to the amount of oxygen that can pass through the contact lens and reach your eye. It's important to choose contact lenses that allow your eyes to breathe and receive enough oxygen. As a beginner, you may want to choose contact lenses with a high oxygen permeability rating to ensure that your eyes stay healthy and comfortable.

It's important to note that the diameter and water content of the contact lenses may vary depending on the brand and type of contact lens you choose. Always consult with an eye doctor or optometrist to determine which type of contact lenses are best for your eyes, as they can vary based on individual factors such as prescription, eye shape, and sensitivity.

We believe that successful contact lens wear depends more on responsibility and attitude than age. We recommend you contact your Eye Care Professional to determine if your child is a good candidate for contact lenses.

For beginners, it is normal to experience different sensation compare to bare eyes (without contact lens). Do not forget to soak the contact lens in designated solution overnight before wearing. If you wear the contact lens directly after removing from the bottle, your eyes might feel stingy (the solution in the bottle is preservative water, not cleansing solution for contact lens).

Are you worried your contact lenses will melt in sauna or over barbeque? Don’t worry, this is false. The lens material can only decompose at temperatures much higher than the boiling point of water. Also, it’s physically impossible your contact lens will slide behind your eyes as a membrane covers your eye and connects to the inside of your eyelids.

It’s important to find cosmetic contact lenses that do not compromise on health and safety. One of the most common problems is that many colored contact lenses leave your eyeballs in direct contact with their pigments and at Sweetycon our contact lenses do not do so. Read how to prevent eyes’ infection here.

Basically yes can but we recommend you to consult your doctor/eye care professional for advices on this.

Do not wear contact lens for a whole day without removing it at all. The encouraged duration for wearing contact lens is only for 4-8 hours a day (4 hours for beginners). 

And no, you cannot sleep with your contact lenses. Take off your contact lens and rub with solution before your nap if you can. If you happen to fall asleep unintentionally while wearing contact lens, use eyedrops and leave it for few minutes, then only remove it.

Yes & no. If the contact lenses were not dried out completely and you can revive them to original shape without seeing any chipped, damage or torn part, it should not be a problem.

However, if the contact lenses are unable to be revived to original shape or there is chipped, damage or torn part on the contact lenses, you shall discard the contact lenses as wearing this might result in severe eye irritation, bacteria infection and physical damage to the cornea.

It's a BIG NO! Before putting the contact lenses into the contact lens's case, it must be cleansed to avoid bacteria breeding. Cleansing of contact lenses can be done manually (rub gently using hand) or using a contact lens cleansing device. Same goes to before wearing contact lenses, cleansing should be done too.

You can use multipurpose solution. The pH for the multipurpose solution is different from our eyes, so it is a must to soak the contact lens with multi-purpose solution to neutralize the contact lenses 's pH for at least 8 hours. 

Never try and clean your contact lenses with bottled water or tap water, even it's boiled. This can lead to serious eye infections!

Usage of contact lens cleansing solution as eye drops is not encouraged as cleansing solution contains preservative and disinfecting components which may cause irritation whereas eye drops normally contains contents that are formulate according to the tears to suit the eye environment.

1. Please soak the contact lenses in the multipurpose solution at least 4 hours. If possible, 8 hours or overnight.

2. After wearing each time, clean the contact lenses with multipurpose solution. You can clean it with traditional way, palm & fingers or modern way, contact lens cleaner.

3. Then store the contact lenses in the contact lens case with fresh solution. Always check the solution level, says once a week, to check if there is still solution left, as it may evaporate. Change new solution every 1-2 week.

4. Rinse the contact lenses before wearing next time. Repeat step 2 to 4 every time after use.

We ship worldwide and to most of the countries. Free shipping for orders above $49.

Once your order has been shipped, you will receive an order shipping email containing tracking number. Order status will be updated to you via email from time to time. 

Customs, duties, and taxes are not included in the total price of the purchases upon checkout but fret not, usually most country there’s no duties if item is below certain value.

Most of the time the package will be left at post box/ management office if you were absent when a delivery attempt was made. Some will need you to collect from the post office or schedule 2nd delivery. You can check the current status of the package via the tracking link.

We are so sorry to hear about this issue, you can contact us by email, support@sweetycon.com and we will reply you within 1-2 business days.

Unfortunately we are not able to amend shipping address after the order is shipped. Please note that we are not responsible for extra charges and lost package if the issue is due to the wrong info provided by the customer.

Sorry to hear that, we will confirm with the shipper in such circumstances. And once confirmed, you can choose to refund or reship your order. Please inform us if you do not receive the package within 2 weeks of the mentioned delivery time frame, else we will not be able to track the package and it will be deemed delivered.

You are advised to include Navidium Package Protection which is recommended for hassle free experience.

Once payment is complete it shall be shipped out within 2-3 business days.

Please double check your email inbox, spam/junk folder for the confirmation email. Once you make an order, you will receive 2 separate emails from us where the first email will be your confirmation email, letting you know that we have received your order. The second email will be sent when we have shipped out your package. It takes about 2-3 business days to prepare an order.

We currently accept all major supported debit/credit cards & bank transfer.

If your order has not yet shipped, please contact us immediately and we will change immediately.

Yes if they are not shipped.

• Cancellation

1. Request made within 1 calendar day after order was placed - FULL refund.
2. Request made before shipped - 90% refund + shipping
3. Request made after shipped - Please see Return policy below

• Return

1. For order after shipped, items can be returned at buyer's cost and 90% refund will be granted, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition.
2. Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.
   
3. We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.