How To Order (For Contact Lenses Only)
Check the packaging type in product name or product description.
Example A: 1 lens/pack - Means only 1 single lens in each unit.
- If you have same power/sph/prescription for both eyes, add quantity 2 to cart.
- If you have different power/sph/prescription for both eyes, eg -1.50 & -2.00, add each power quantity 1 in your cart.
You will get 2 lenses (a pair).
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Example B:. 10 lens/pack means there are 10 single lens in each unit.
- If you have same power/sph/prescription for both eyes, add quantity 2 to cart.
- If you have different power/sph/prescription for both eyes, eg -1.50 & -2.00, add each power quantity 1 in your cart.
You will get 20 lenses (10 pairs) in such scenario.
With our Cute Chubby Bear Lens Case Set, you'll never have to worry about where you left your lens case again! This convenient set is travel size and fits 3 pairs at a time - goodbye bulky bags! It's also equipped with a bottle to store solution and a tweezer to remove, plus a holder to wear for easy access - so you'll be lookin' sharp and seein' clear!
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We take 2-3 business days to process before shipping.
Brand Acuvue, Airsoft, Air Optix, Alcon, Bausch & Lomb, Biofinity, Biomedics, Clariti, Dailies, Freshkon, Freshlook, Miacare take 5~10 business days to process. Contact lenses for astigmatism, hyperopia (+ SPH), multifocal & high SPH (-8.00 & above) contact lenses take additional 4-8 weeks to process before shipping.
Products may be shipped separately, and with economy/standard shipping. Below is the estimated shipping time frame according to the region/country.
United States 15 ~ 20 business days Canada 15 ~ 20 business days South America 30 ~ 40 business days Europe 15 ~ 30 business days Australia & New Zealand 15 ~ 20 business days Middle East 15 ~ 20 business days South East Asia 10 ~ 15 business days Rest of Asia 15 ~ 20 business days- Cancellation
- Request made within 1 calendar day after order was placed - FULL refund.
- Request made before shipped - 90% refund + shipping
- Request made after shipped - Please see Return policy below
- Exchange
- Exchange is applicable when you received defective items, and we will send you replacement.
- Return
- For order after shipped, items can be returned at buyer's cost and 90% refund will be granted, exclude shipping. Returned item must be in original/ unused/ unopened/ sealed condition.
- Request to return or exchange shall be emailed to us within 7 calendar days from the day the package was delivered.
- We advise you to email us to find out more about the product if you are unsure or do intensive research before ordering.
