Up

RX Verification

In compliance with the Fairness to Contact Lens Consumer Law (FCLCA) and Rules for USA and Korea customers, we are required to verify your contact lens prescription.


We provide 2 easy methods of providing your contact lens prescription during your checkout process. You can choose to


1. upload your prescription slip

2. manually key in your prescription


If you do not have a prescription slip with you at the time of ordering, you can choose to provide the prescription later but not more than 7 days.

How Does The Process Work?

First, you provide prescription information to us, then we will submit it to your prescriber for verification.


Your prescriber has eight-business-hours to respond. If the prescriber does not respond within the required time, the prescription is verified automatically, and we may provide contact lenses to you. 

FAQs

What if I don’t have a contact lens prescription?

You can easily find a doctor near to you to schedule a test or by renew your prescription with online relevant service providers such as Visibly*.


Now you can renew your prescription with Visibly at only $25 and it just takes 3 simple steps. 

Will l still be able to purchase contacts, even my vision hasn't changed, but my prescription slip expired?

You shouldn't order contacts with an expired prescription. You will need a valid prescription to make purchase. It is important to schedule a regular eye exam to protect your eyes and overall health.


We provide another alternative to renew your prescription. We collaborate with Opternative (aka Govisibly) and you can get your new contacts prescription anywhere & anytime.


The vision test only costs $25 for a successful dispense. Need not worry as you won't be charged anything if the test isn't passed.


Once you're received your new prescription, you can upload it during the checkout process.

Do I still need a prescription even I want to purchase non-prescription contacts ?

Unfortunately YES, you still need a valid prescription to make purchase. Even for contacts that is for cosmetic use / do not correct your vision, a prescription is required as contact lenses are medical devices. They cannot be legally purchased in the United States and South Korea without a valid prescription.


How To Read Prescription?

a. OD and OS

They are abbreviations for oculus dexter and oculus sinister, which are Latin terms for RIGHT EYE (OD)and LEFT EYE (OS).

Your prescription also may have a column labeled "OU." This is the abbreviation for the Latin term oculus uterque, which means "both eyes."


Your eyeglass prescription contains other terms and abbreviations as well. These include:


b. Sphere (SPH)

This indicates the amount of lens power, measured in diopters (D), prescribed to correct nearsightedness or farsightedness.


i. If the number appearing under this heading has a minus sign (–), you are nearsighted;

ii. if the number has a plus sign (+) or is not preceded by a plus sign or a minus sign, you are farsighted.


The term "sphere" means that the correction for nearsightedness or farsightedness is "spherical," or equal in all meridians of the eye.


c. Cylinder (CYL)

This indicates the amount of lens power for astigmatism. If nothing appears in this column, either you have no astigmatism, or your astigmatism is so slight that it is not really necessary to correct it with your eyeglass lenses.


d. Axis

This describes the lens meridian that contains no cylinder power to correct astigmatism. The axis is defined with a number from 1 to 180. The number 90 corresponds to the vertical meridian of the eye, and the number 180 corresponds to the horizontal meridian.


If an eyeglass prescription includes cylinder power, it also must include an axis value, which follows the cyl power and is preceded by an "x" when written freehand.


The axis is the lens meridian that is 90 degrees away from the meridian that contains the cylinder power.

*NOTE

Taking our Online Vision Test does not guarantee a new prescription. Some individuals may not be eligible for reasons including, but not limited to age, medical history, location, and test responses.


Visibly Digital Acuity Product is manufactured and distributed by Visibly, Inc. and operates under the Enforcement Policy for Remote Ophthalmic Assessment and Monitoring Devices during the CoronaVirus Disease (COVID-19) Public Health Emergency issued by the FDA in April 2020. This product has not been approved by the FDA. The data and recommendations made by the Visibly Digital Acuity Product are adjunctive (supporting) recommendations that will be used by an Eye Care Provider, along with your medical history and profile, prior corrective eyewear prescriptions, and subjective data provided about your vision. It is the responsibility of the patient to provide accurate information through the process as all of this information will be relied upon as accurate by the reviewing Eye Care Provider.